WakaNaija

Privacy Policy

Last updated: September 2026

WakaNaija ("we", "us", "our") respects your privacy. This policy explains how we collect, use, and protect your data when you use our ride-hailing platform.

Information we collect

  • Account details: name, email, phone number
  • Location data: pickup and destination addresses, live GPS during rides
  • Ride history: trips taken, fares offered and paid, ratings given and received
  • Wallet and payment: wallet balance, transaction history, withdrawal details

How we use your information

  • To match passengers with drivers and facilitate rides
  • To process wallet payments and withdrawals
  • To verify driver identity and ensure platform safety
  • To send ride alerts, SOS notifications, and account updates

Data sharing

We do not sell your data. We share information only with service providers who help operate the platform (e.g. map, email, payment providers) and when required by law.

Your rights

You can request access to, correction of, or deletion of your personal data at any time. Contact us at support@wakanaija.app.

Data retention

We retain your data for as long as your account is active. When you delete your account, we anonymise your records within 30 days.