Privacy Policy
Last updated: September 2026
WakaNaija ("we", "us", "our") respects your privacy. This policy explains how we collect, use, and protect your data when you use our ride-hailing platform.
Information we collect
- Account details: name, email, phone number
- Location data: pickup and destination addresses, live GPS during rides
- Ride history: trips taken, fares offered and paid, ratings given and received
- Wallet and payment: wallet balance, transaction history, withdrawal details
How we use your information
- To match passengers with drivers and facilitate rides
- To process wallet payments and withdrawals
- To verify driver identity and ensure platform safety
- To send ride alerts, SOS notifications, and account updates
Data sharing
We do not sell your data. We share information only with service providers who help operate the platform (e.g. map, email, payment providers) and when required by law.
Your rights
You can request access to, correction of, or deletion of your personal data at any time. Contact us at support@wakanaija.app.
Data retention
We retain your data for as long as your account is active. When you delete your account, we anonymise your records within 30 days.